Documentation
Submit Request
Get Free
Contents
ImunifyAV for cPanel and DirectAdmin
Installation Guide
Requirements
Installation Instructions
Update Instructions
Gradual roll-out
Uninstall
How to uninstall ImunifyAV
How to stop ImunifyAV
Localization
How to perform a translation to your own language using our language file
Hoster Interface
Users
Files
Scan
History
Ignore List
Features Management
Reputation Management
Settings
Upgrade
End User Interface
Files
History
Ignore List
Hooks
Overview
How to start using hooks
Available events and their parameters
Hooks CLI
Structure and examples of a hook script
Notifications
Command-Line Interface
Add-sudouser
Checkdb
Check-domains
Config update
Delete-sudouser
Doctor
Infected-domains
Feature-management
Hooks
Login
Malware
Notifications config
Register
Rstatus
Unregister
Update
Update-license
Version
How to apply changes from CLI
Config File Description
Stand-alone version of ImunifyAV+
Integration config file
ImunifyAV(+) for Plesk
General overview
Key features
Editions available
Comparison table
Quick introduction for server admins
Premium (ImunifyAV+) version and automatic malware cleanup
Video
Quick introduction for users
Explanations
Explaining the Domain tab
Explaining the Settings tab
How to activate a license key (for paid versions)
How the Antivirus removes malware
FAQ
Does ImunifyAV protect websites?
My websites are clean, what to do next?
My websites are infected, what to do next?
What to do when antivirus has detected malware in the legitimate file?
How to speed up the Antivirus?
How to update the Antivirus?
What if the Antivirus has not detected some malicious files?
Where can I find the ImunifyAV log file on Plesk?
Dashboard says "scan failed" with no related error message
Troubleshooting
I payed for the extension, but it is not yet Premium
I click the Scan button, but it doesn’t start scanning
The Antivirus doesn’t cleanup some of malicious files
I scheduled re-scanning for today but it does not start at specified time
When I click the Scan All button the websites start scanning in random order
When I click Scan or Clean it fails
Problem with websites cleanup
Removing ImunifyAV for Plesk
Extension diagnostics
How to collect Plesk debug log
ImunifyAV/ImunifyAV+ for ISPmanager
FAQ and Known Issues
Documentation:
Edit this page
Documentation Documentation 
