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Documentation: ImunifyAV for cPanel and DirectAdmin

ImunifyAV for cPanel and DirectAdmin

Note

This ImunifyAV documentation is applicable for cPanel and DirectAdmin control panels only.

  • You can find documentation for ImunifyAV for Plesk here
  • You can find documentation for ImunifyAV for ISPmanager here

ImunifyAV provides malware scanning features for cPanel and DirectAdmin control panels.

Installation Guide

Requirements

Operating systems

  • CentOS
  • RHEL
  • CloudLinux OS 6 and 7

Virtualization

  • OpenVZ - Works for Virtuozzo 7 with kernel 3.10.0-327.10.1.vz7.12.8 or later

Hardware

  • RAM: 512 Mb
  • HDD: 20 Gb available disk space

Supported hosting panels

  • cPanel
  • DirectAdmin (Ubuntu support is coming soon)

Required browsers

  • Safari version 9.1 or later
  • Chrome version 39 or later
  • Firefox version 28 or later
  • Edge version 17 or later
  • Internet Explorer version 11 or later

Installation Instructions

To install ImunifyAV proceed the following steps:

  1. Log in with root privileges to the server where ImunifyAV should be installed.

  2. Go to your home directory and run the commands:

wget https://repo.imunify360.cloudlinux.com/defence360/imav-deploy.sh
bash imav-deploy.sh

If you already have ImunifyAV+ license key you can use it during installation:

wget https://repo.imunify360.cloudlinux.com/defence360/imav-deploy.sh
bash imav-deploy.sh --key YOUR_KEY

where YOUR_KEY is your license key. Replace YOUR_KEY with the actual key purchased at https://www.imunify360.com/.

If you have an IP-based license for ImunifyAV+, run the same script with no arguments:

wget https://repo.imunify360.cloudlinux.com/defence360/imav-deploy.sh
bash imav-deploy.sh --key IPL

To view available options for installation script run:

bash imav-deploy.sh -h

In a case of registration key is passed later, then you can register an activation key via the imunify-antivirus command:

imunify-antivirus register YOUR_KEY

Where YOUR_KEY is your activation key or IPL in case of IP-based license.

Update Instructions

To upgrade ImunifyAV run the command:

yum update imunify-antivirus --enablerepo=imunify360-testing

Uninstall

How to uninstall ImunifyAV

To uninstall ImunifyAV, run the command:

bash imav-deploy.sh --uninstall

If you have already removed imav-deploy.sh then download it by running:

wget https://repo.imunify360.cloudlinux.com/defence360/imav-deploy.sh

And proceed to the directory with the script.

How to stop ImunifyAV

For CentOS6/CloudLinux6, run the following command:

service imunify-antivirus stop

For all other operating systems, run the following command:

systemctl stop imunify-antivirus

Localization

ImunifyAV supports the following languages in addition to default (en-US):

  • de-DE
  • es-ES
  • fr-FR
  • ja-JP
  • it-IT
  • tr-TR
  • nl-NL
  • ru-RU
  • pt-BR
  • zh-CN

How to perform a translation to your own language using our language file

Hoster Interface

Click ImunifyAV in the main menu. There are following tabs in ImunifyAV hoster interface:

Users

Go to ImunifyAV → Users tab. Here, there is a table with a list of users on the server, except users with root privileges.

ImunifyAV → Users tab
ImunifyAV → Users tab

The table has the following columns:

  • User name — displays the user name.
  • Home directory — the path to the user home directory starting from the root.
  • Infection status —  the current status depending on the last action made:
    • - — scanning/cleaning is in progress;
    • Number of threats — the number of infected files detected after scanning. Click to go to Files tab where you can see all malicious files.
    • No malware found — no malware was found during scanning.
  • Actions :
    • Scan for malware — click Scan icon to start scanning files for a particular user.
    • View report — click View Report icon to go to Files tab and display the results of the last scan.
    • CleanupAV+ — click Cleanup to start cleaning up infected files for the user.
    • Restore originalAV+ — click Restore original to restore original file after cleaning up if backup is available. To perform a bulk action, tick required users and click the corresponding button above the table.

Cleaning up all files of all users and scanning all files is available in ImunifyAV+. To upgrade to ImunifyAV+, click Upgrade to ImunifyAV+ , you will be redirected to ImunifyAV+ upgrade page. Or click Cleanup all button, you will be redirected to ImunifyAV+ upgrade page.

The following filters are available:

Items per page displayed — click the number at the table bottom.

The table can be sorted by User name and Infection status (by the date of the last action).

ImunifyAV+ → Users tab
ImunifyAV+ → Users tab

Files

Go to ImunifyAV → Files tab. Here, there is a table with a list of infected files within all domains and user accounts.

ImunifyAV → Files tab
ImunifyAV → Files tab

The table has the following columns:

  • Detected — displays the exact time when a file was detected as malicious.
  • User name — displays file owner name.
  • File — the path where the file is located starting with root
  • Reason — describes the signature which was detected during the scanning process. Names in this column depend on the signature vendor.
  • Status — displays the file status:
    • Infected — threat was detected after scanning. If a file was not cleaned after cleanup, the info icon is displayed. Hover mouse over info icon to display the reason;
    • Cleaned —  infected file is cleaned up.
    • Content removed — a file content was removed after cleanup.
    • Cleanup queuedAV+ — infected file is queued for cleanup. Actions:
  • Add to Ignore List — add file to Ignore List and remove it from the Malicious files list. Note that if a file is added to Ignore List, ImunifyAV will no longer scan this file.
  • Delete permanently — remove the file from the server and from the list of Malicious files.
  • View file — click eye icon in the file line and the file content will be displayed in the pop-up. Only the first 100Kb of the file content will be shown in case if a file has bigger size.
  • Restore original — restore the initial infected file.
  • Cleanup fileAV+ — click Clean up to clean up all infected files within the account.

To perform a bulk action, tick required users and click the corresponding button above the table.

Cleaning up all files of all users is available in the ImunifyAV+. To upgrade to the ImunifyAV+, click Upgrade to ImunifyAV+, you will be redirected to ImunifyAV+ upgrade page. Or click Cleanup all button, you will be redirected to the ImunifyAV+ upgrade page.

The following filters are available:

  • Timeframe — displays the results filtered by chosen period or date.
  • Status — displays the results filtered by chosen status.
  • Items per page displayed — click the number at the table bottom.

The table can be sorted by detection date (detected), user name, file path (file), reason, and status.

ImunifyAV+ → Files tab
ImunifyAV+ → Files tab

Scan

Malware scanner allows users to scan a specific directory or file for malware. Go to ImunifyAV → Scan tab. Then proceed the following steps:

  1. Type a folder name to scan in the Folder to scan field. Start typing with the slash /. It is possible to use Advanced settings:
  • Filename mask allows to set file type for scanning (for example, *.php - all the files with extension php). Default setting is * which means all files without restriction.
  • Ignore mask allows to set file type to ignore (for example, *.html will ignore all file with extension html).
  • Intensity — defines the priority and resources that will be used for scanning  without decreasing efficiency.
    • Low — low priority and fewer resources consumption
    • Moderate — medium priority and resources consumption
    • High — the highest  priority and resources consumption
  1. Click Start.

At the top right corner scanning progress and status are displayed:

  • Scanner is stopped means that there is no scanning process running.
  • Scanning…% means that the scanner is working at the moment. A percentage displays the scanning progress. You can also see the scanning status beneath the Mask or Advanced options.

When scanning is completed, the results are shown in the table below with the following information:

  • Date — scan date;
  • Path — scanned folder path;
  • Total files — total number of scanned files;
  • Result — displays number of threats and the number of files detected as suspicious during scanning;
  • Action:
    • View report — click View Report icon to go to Files tab and display the results of the last scan.

The following filters are available:

Timeframe — displays the results filtered by chosen period or date. To review and manage suspicious files go to Files tab. The table can be sorted by Date, Path, Total files, and Result.

History

History tab contains data of all actions for all files. Go to ImunifyAV → History tab. Here, there is a table with a list of files within all domains.

The table has the following columns:

  • Date — action timestamp.
  • Path to File — path to the file starting from the root.
  • Cause — displays the way malicious file was found:
    • Manual — scanning or cleaning was manually processed by a user.
    • On-demand — scanning or cleaning was initiated/made by a user;
    • Real time — scanning or cleaning was automatically processed by the system.
  • Owner — displays a  user name of file owner.
  • Initiator — displays the name of a user who was initiated the action. For system actions the name is System.
  • Event — displays the action with the file:
    • Detected as malicious — after scanning the file was detected as infected;
    • Cleaned — the file is cleaned up.
    • Failed to clean up — there was a problem during cleanup. Hover mouse over the info icon to read more.
    • Added to Ignore List — the file was added to Ignore List. ImunifyAV will not scan it.
    • Restored original — file content was restored as not malicious.
    • Cleanup removed content — file contend was removed after cleanup.
    • Deleted from Ignore List — the file was removed from Ignore List. ImunifyAV will scan it.
    • Deleted — the file was deleted.
    • Submitted for analysis — the file was submitted to Imunify360 team for analysis.
    • Failed to delete — there was a problem during removal. Hover mouse over the info icon to read more.
    • Failed to ignore — there was a problem during adding to Ignore List. Hover mouse over the info icon to read more.
    • Failed to delete from ignore — there was a problem during removal from Ignore List. Hover mouse over the info icon to read more.

The table can be sorted by Date, Path to File, Cause, and Owner.

Ignore List

Ignore List tab contains the list of files that are excluded from Malware Scanner scanning. Go to ImunifyAV → Ignore List tab. Here, there is a table with a list of files within all domains.

The table has the following columns:

  • Added — the date when the file was added to Ignore List.
  • Path — path to the file starting from the root.
  • Actions:
    • Remove from Ignore List — click Bin icon to remove the file from the Ignore List and start scanning.
    • Add new file or directory — click Plus icon to add a new file or directory to Ignore List. To perform a bulk action, tick required files and click the corresponding button above the table.

The following filters are available:

Timeframe — displays the results filtered by chosen period or date. Items per page displayed — click the number at the table bottom.

The table can be sorted by Added and Path. By default, it is sorted from newest to oldest.

Features Management AV

Features Management tab allows to enable or disable ImunifyAV features for each customer. Go to ImunifyAV → Features Management tab.

To enable Malware Cleanup feature for new users by default, move the Malware Cleanup slider.

The table has the following columns:

  • Name — user name
  • Domains — user domain name
  • Malware Cleanup — allows to enable or disable Malware Cleanup feature for selected user by moving the slider.

To perform a bulk action, tick required users and move the Malware Cleanup slider at the table header. Confirm the action on the confirmation popup.

Settings

Go to ImunifyAV → Settings tab to set up the behaviour of ImunifyAV scanner.

ImunifyAV → Settings tab
ImunifyAV → Settings tab

The following settings are available:

  • Enable Sentry error reporting — send error reports to ImunifyAV error report server.
  • Show ClamAV scanning results – shoiw ClamAV scanning results on Users/Files tab.

ImunifyAV+ Settings

ImunifyAV+ → Settings tab
ImunifyAV+ → Settings tab

The following settings are available:

  • Automatically send malicious files for analysis — send ImunifyAV team the files detected as malicious for analysis. Switched on by default.
  • Show ClamAV scanning results – show ClamAV scanning results on Users/Files tab.
  • Trim instead of removal — do not remove infected file during cleanup but make the file zero-size (for malwares like web-shells);
  • Keep original files for … days — the original infected file is available for restore within the defined period. Default is 14 days.
  • Enable Sentry error reporting — send error reports to ImunifyAV error report server.

Upgrade AV

To upgrade to ImunifyAV+ click Upgrade Imunify button, upgrade page opens.

To upgrade, click Buy Now button, you will be redirected to the purchase page. Or activate the product using an activation key if you already have one.

End User Interface

The user side is hidden by default and can be enabled by executing the following command:

/opt/alt/python35/share/imunify360/scripts/av-userside-plugin.sh

To disable it back, run:

/opt/alt/python35/share/imunify360/scripts/av-userside-plugin.sh -r

Click ImunifyAV in the main menu. There are following tabs in ImunifyAV end user interface:

Files

Go to ImunifyAV → Files tab. Here, there is a table with a list of infected files.

ImunifyAV Hoster UI → Files tab
ImunifyAV Hoster UI → Files tab

The table has the following columns:

  • Detected — displays the exact time when a file was detected as malicious
  • File — the path where the file is located starting with root
  • Reason — describes the signature which was detected during the scanning process. Names in this column depend on the signature vendor
  • Status — displays the file status:
    • Infected — threat was detected after scanning. If a file was not cleaned after cleanup, the info icon is displayed. Hover mouse over info icon to display the reason
    • Cleaned — infected file is cleaned up
    • Content removed — a file content was removed after cleanup
    • Cleanup queued AV+ — infected file is queued for cleanup. Actions:
  • Add to Ignore List — add file to Ignore List and remove it from the Malicious files list. Note that if a file is added to Ignore List, ImunifyAV will no longer scan this file
  • View file — click eye icon in the file line and the file content will be displayed in the popup. Only the first 100Kb of the file content will be shown in case if a file has bigger size
  • Cleanup AV+ — click to cleanup the file.
  • Delete AV+ — remove the file from the server and from the list of Malicious files.
  • Restore original AV+ — click Restore original to restore original file after cleaning up if backup is available.

To perform a bulk action, tick required users and click the corresponding button above the table.

The following filters are available:

  • Timeframe — displays the results filtered by chosen period or date.
  • Status — displays the results filtered by chosen status.
  • Items per page displayed — click the number at the table bottom.

The table can be sorted by detection date (Detected), file path (File), Reason, and Status.

ImunifyAV+ End User UI → Files tab
ImunifyAV+ End User UI → Files tab

History

History tab contains data of all actions for all files. Go to ImunifyAV → History tab. Here, there is a table with a list of files.

The table has the following columns:

  • Date — action timestamp.
  • Path to File — path to the file starting from the root.
  • Cause — displays the way malicious file was found:
    • Manual — scanning or cleaning was manually processed by a user.
    • On-demand — scanning or cleaning was initiated/made by a user;
    • Real time — scanning or cleaning was automatically processed by the system.
  • Owner — displays a user name of file owner.
  • Initiator — displays the name of a user who was initiated the action. For system actions the name is System.
  • Event — displays the action with the file:
    • Detected as malicious — after scanning the file was detected as infected;
    • Cleaned — the file is cleaned up.
    • Failed to clean up — there was a problem during cleanup. Hover mouse over the info icon to read more.
    • Added to Ignore List — the file was added to Ignore List. ImunifyAV will not scan it.
    • Restored original — file content was restored as not malicious.
    • Cleanup removed content — file contend was removed after cleanup.
    • Deleted from Ignore List — the file was removed from Ignore List. ImunifyAV will scan it.
    • Deleted — the file was deleted.
    • Submitted for analysis — the file was submitted to Imunify360 team for analysis.
    • Failed to delete — there was a problem during removal. Hover mouse over the info icon to read more.
    • Failed to ignore — there was a problem during adding to Ignore List. Hover mouse over the info icon to read more.
    • Failed to delete from ignore — there was a problem during removal from Ignore List. Hover mouse over the info icon to read more.

The table can be sorted by Date, Path to File, Cause, and Owner.

The table has the following columns:

Ignore List

Ignore List tab contains the list of files that are excluded from Malware Scanner scanning. Go to ImunifyAV → Ignore List tab. Here, there is a table with a list of files.

The table has the following columns:

  • Added — the date when the file was added to Ignore List.
  • Path — path to the file starting from the root.
  • Actions:
    • Remove from Ignore List — click Bin icon to remove the file from the Ignore List and start scanning.
    • Add new file or directory — click Plus icon to add a new file or directory to Ignore List. To perform a bulk action, tick required files and click the corresponding button above the table.

The following filters are available:

  • Timeframe — displays the results filtered by chosen period or date.
  • Items per page displayed — click the number at the table bottom.

The table can be sorted by Added and Path. By default, it is sorted from newest to oldest.

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